Hi my name is art, currently at this moment in time i am undergoing a frustrating issue with my imac. i recently updated my latest software updates, 6 of them, you know the one where it scams for latest software updates then updates them.. If you happen to use any of the avid software on your machine. for your information, appletoolbox is not a part of apple inc. keep us posted and hope a tips works for you! sk. reply. i faced the same problem, after update to el capitan my mac won’t start as usual, i have all files/docs in my mac now not able to do anything.. tried. The majority of these problems are usually related to third-party software running on your macbook.if your macbook or other mac does not start up at all after macos high sierra/sierra update and hangs on a gray screen with an apple logo, here are some steps to consider:.
When software update says that your mac is up to date, macos and all of its apps are also up to date. that includes safari, i tunes, books, messages, mail, calendar, photos, and facetime. start a discussion. in apple support communities. ask other users about this article.. Page 1 of 2 - macbook pro (mac os x) 'restart' doesn't work so can't get software updates - posted in mac os: for a few months my macbook pro hasnt restarted when i am trying to get software updates.. When apple releases mac firmware updates, the system undergoes a special installation procedure in which it shows a progress bar on a gray screen and then reboots..